← All 785 jobsFile 15-1231
Computer Network Support Specialists
Lightly edited
AI performs some of this work. Most of it still needs a person. The BLS expects 1.2% more of these jobs by 2035, slower than the 3.5% average.
Programmers mostly use AI inside their coding tools, which consumer Copilot data does not see, so this file probably understates how much AI touches the job.
- Rank
- Joint #266 of 785 jobs, by how much of the work AI does
- US jobs, 2025 to 2035
- +1.2% All jobs: +3.5%
- Median US pay
- $76,220 a year, 2025
- People doing it
- 152,500 in the US, with about 9,000 openings a year
The work, 16 activities
The job description, marked up.
Every activity in this job, the biggest first. Tap a line for the evidence.
- deleAI does this
- +AIAI helps
- stetStill yours
AI helps with this: Set up computer systems, networks, or other information systems21%
People asked AI for help with this in about 1 in 871 conversations, and it got them there 92% of the time.
AI does this: Document technical designs, procedures, or activities11%
AI performed this in about 1 in 779 Copilot conversations and completed it 93% of the time.
AI helps with this: Resolve computer problems11%
People asked AI for help with this in about 1 in 160 conversations, and it got them there 86% of the time. In this job the work is hands-on, so AI can only assist.
Still yours: Implement security measures for computer or information systems11%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI helps with this: Test performance of computer or information systems9%
People asked AI for help with this in about 1 in 1,825 conversations, and it got them there 90% of the time.
AI helps with this: Analyze performance of systems or equipment4%
People asked AI for help with this in about 1 in 563 conversations, and it got them there 90% of the time.
AI helps with this: Monitor operation of computer or information technologies4%
People asked AI for help with this in about 1 in 1,040 conversations, and it got them there 88% of the time.
Still yours: Analyze data to improve operations4%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI does this: Advise others on the design or use of technologies4%
AI performed this in about 1 in 97 Copilot conversations and completed it 91% of the time.
AI helps with this: Maintain electronic, computer, or other technical equipment4%
People asked AI for help with this in about 1 in 1,196 conversations, and it got them there 94% of the time.
AI does this: Develop technical specifications for products or operations4%
AI performed this in about 1 in 1,901 Copilot conversations and completed it 90% of the time.
AI does this: Maintain current knowledge in area of expertise3%
AI performed this in about 1 in 40 Copilot conversations and completed it 91% of the time.
AI does this: Train others to use equipment or products3%
AI performed this in about 1 in 494 Copilot conversations and completed it 94% of the time.
AI does this: Prepare informational or instructional materials3%
AI performed this in about 1 in 51 Copilot conversations and completed it 92% of the time.
Still yours: Maintain operational records2%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI helps with this: Research technology designs or applications2%
People asked AI for help with this in about 1 in 149 conversations, and it got them there 89% of the time.
2025 to 2035
Ten years from now.
For every 100 of these jobs in 2025, the BLS projects 101 in 2035. Across all US jobs, about 104.
About 9,000 openings a year, from growth and from people who retire or move on.
Nearby
Where your skills travel.
The jobs closest to this one. None of them is much less exposed.
- Shares 50% of the workNetwork and Computer Systems Administrators23% AI does, against 27% here-4.1% by 2035 · $99,130 · Bachelor’s degree
- Shares 49% of the workComputer User Support Specialists45% AI does, against 27% here-3.5% by 2035 · $61,860 · Some college
- Shares 46% of the workComputer Network Architects36% AI does, against 27% here+7.7% by 2035 · $134,050 · Bachelor’s degree
The wire
On the wire.
Nothing filed about this job yet. The latest from the Work front:
How to read this file.
deleAI does this. In US Bing Copilot conversations from January to September 2024, AI itself performed the activity, completed it and made a real difference often enough to count.
+AIAI helps. People brought the activity to AI as their own goal, and it usually got them there.
stetStill yours. It barely shows up in AI use, AI rarely finishes it, or in this job it needs hands.
Shares are weighted by how much each activity matters in the job, using O*NET. Microsoft’s own AI applicability score for this job is 0.30, higher than 88% of jobs.
Doing an activity is not doing a job. The researchers behind this data warn against reading it as job loss, and so do we. It is US data; the shape of the work travels.
Programmers mostly use AI inside their coding tools, which consumer Copilot data does not see, so this file probably understates how much AI touches the job.
Sources: Microsoft Research, Working with AI (2025) · O*NET OnLine, 15-1231 · BLS Employment Projections 2025 to 2035
Check another job.
Know someone in this job? Send them the file.