← All 785 jobsFile 43-6014
Secretaries and Administrative Assistants
Also filed here: Secretary, Admin assistant, Administrative assistant, Office assistant, Office admin
Lightly edited
AI performs some of this work. Most of it still needs a person. The BLS expects 6% fewer of these jobs by 2035.
- Rank
- #233 of 785 jobs, by how much of the work AI does
- US jobs, 2025 to 2035
- -6% All jobs: +3.5%
- Median US pay
- $47,540 a year, 2025
- People doing it
- 1.9 million in the US, with about 163,900 openings a year
The work, 30 activities
The job description, marked up.
Every activity in this job, the biggest first. Tap a line for the evidence.
- deleAI does this
- +AIAI helps
- stetStill yours
AI helps with this: Provide information to guests, clients, or customers8%
People asked AI for help with this in about 1 in 75 conversations, and it got them there 91% of the time. In this job the work is hands-on, so AI can only assist.
Still yours: Distribute materials, supplies, or resources6%
AI does this in desk jobs, but in this one it is mostly hands-on.
AI helps with this: Operate office equipment6%
People asked AI for help with this in about 1 in 1,704 conversations, and it got them there 85% of the time.
Still yours: Maintain operational records6%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI does this: Provide general assistance to others, such as customers, patrons, or motorists5%
AI performed this in about 1 in 9 Copilot conversations and completed it 83% of the time.
Still yours: Schedule appointments5%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Process shipments or mail5%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI helps with this: Execute financial transactions4%
People asked AI for help with this in about 1 in 1,073 conversations, and it got them there 93% of the time.
AI does this: Operate computer systems or computerized equipment4%
AI performed this in about 1 in 92 Copilot conversations and completed it 71% of the time.
AI does this: Assist others to access additional services or resources4%
AI performed this in about 1 in 31 Copilot conversations and completed it 88% of the time.
AI does this: Process digital or online data4%
AI performed this in about 1 in 136 Copilot conversations and completed it 81% of the time.
Still yours: Notify others of emergencies or problems4%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI helps with this: Purchase goods or services3%
People asked AI for help with this in about 1 in 214 conversations, and it got them there 91% of the time.
AI helps with this: Select materials or equipment for operations or projects3%
People asked AI for help with this in about 1 in 222 conversations, and it got them there 93% of the time. In this job the work is hands-on, so AI can only assist.
Still yours: Direct organizational operations, activities, or procedures3%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI helps with this: Prepare documentation for contracts, applications, or permits3%
People asked AI for help with this in about 1 in 1,066 conversations, and it got them there 94% of the time.
AI does this: Operate communications equipment or systems3%
AI performed this in about 1 in 1,269 Copilot conversations and completed it 73% of the time.
AI does this: Gather information from physical or electronic sources3%
AI performed this in about 1 in 28 Copilot conversations and completed it 87% of the time.
AI helps with this: Issue documentation3%
People asked AI for help with this in about 1 in 1,236 conversations, and it got them there 93% of the time.
AI does this: Compile records, documentation, or other data2%
AI performed this in about 1 in 301 Copilot conversations and completed it 90% of the time.
AI does this: Maintain current knowledge in area of expertise2%
AI performed this in about 1 in 40 Copilot conversations and completed it 91% of the time.
AI does this: Examine materials or documentation for accuracy or compliance2%
AI performed this in about 1 in 824 Copilot conversations and completed it 86% of the time.
Still yours: Collect fares or payments2%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Develop organizational policies, systems, or processes2%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Assign work to others2%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI does this: Train others on operational or work procedures2%
AI performed this in about 1 in 348 Copilot conversations and completed it 92% of the time.
AI helps with this: Prepare informational or instructional materials2%
People asked AI for help with this in about 1 in 137 conversations, and it got them there 90% of the time. In this job the work is hands-on, so AI can only assist.
Still yours: Supervise personnel activities1%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Schedule operational activities1%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI helps with this: Design computer or information systems or applications1%
People asked AI for help with this in about 1 in 938 conversations, and it got them there 85% of the time.
2025 to 2035
Ten years from now.
For every 100 of these jobs in 2025, the BLS projects 94 in 2035. Across all US jobs, about 104.
Even shrinking, it should still see about 163,900 openings a year as people retire or move on.
BLS on AIAI and digital tools let staff do more, according to the Occupational Outlook Handbook. Source ↗
Nearby
Where your skills travel.
Jobs that share the most work with this one, where AI does less of it.
- Shares 48% of the workMedical Secretaries and Administrative Assistants17% AI does, against 30% here+4.8% by 2035 · $45,930 · High school diploma
- Shares 31% of the workLodging Managers21% AI does, against 30% here+3.8% by 2035 · $69,250 · High school diploma
- Shares 24% of the workAudio and Video Technicians18% AI does, against 30% here+3.9% by 2035 · $58,100 · Postsecondary certificate
The wire
On the wire.
Nothing filed about this job yet. The latest from the Work front:
How to read this file.
deleAI does this. In US Bing Copilot conversations from January to September 2024, AI itself performed the activity, completed it and made a real difference often enough to count.
+AIAI helps. People brought the activity to AI as their own goal, and it usually got them there.
stetStill yours. It barely shows up in AI use, AI rarely finishes it, or in this job it needs hands.
Shares are weighted by how much each activity matters in the job, using O*NET. Microsoft’s own AI applicability score for this job is 0.26, higher than 82% of jobs.
Doing an activity is not doing a job. The researchers behind this data warn against reading it as job loss, and so do we. It is US data; the shape of the work travels.
Sources: Microsoft Research, Working with AI (2025) · O*NET OnLine, 43-6014 · BLS Employment Projections 2025 to 2035
Check another job.
Know someone in this job? Send them the file.