← All 785 jobsFile 11-1021
General and Operations Managers
Also filed here: Operations manager, General manager, Gm, Ops manager, Business head, Country manager and 1 more
Mostly untouched
AI barely touches this work so far. The BLS expects 5% more of these jobs by 2035, faster than the 3.5% average.
- Rank
- #404 of 785 jobs, by how much of the work AI does
- US jobs, 2025 to 2035
- +5% All jobs: +3.5%
- Median US pay
- $105,770 a year, 2025
- People doing it
- 3.6 million in the US, with about 285,000 openings a year
The work, 17 activities
The job description, marked up.
Every activity in this job, the biggest first. Tap a line for the evidence.
- deleAI does this
- +AIAI helps
- stetStill yours
Still yours: Direct organizational operations, activities, or procedures23%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI does this: Implement procedures or processes9%
AI performed this in about 1 in 377 Copilot conversations and completed it 89% of the time.
Still yours: Develop organizational policies, systems, or processes8%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Analyze data to improve operations7%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI helps with this: Analyze business or financial data7%
People asked AI for help with this in about 1 in 719 conversations, and it got them there 72% of the time.
Still yours: Develop business or marketing plans7%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Assign work to others6%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI does this: Train others on operational or work procedures5%
AI performed this in about 1 in 348 Copilot conversations and completed it 92% of the time.
Still yours: Perform recruiting or hiring activities5%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Manage budgets or finances5%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Develop organizational or program goals or objectives5%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI helps with this: Provide information to guests, clients, or customers4%
People asked AI for help with this in about 1 in 75 conversations, and it got them there 91% of the time. In this job the work is hands-on, so AI can only assist.
AI helps with this: Monitor individual behavior or performance3%
People asked AI for help with this in about 1 in 1,704 conversations, and it got them there 93% of the time.
Still yours: Design structures or facilities2%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI helps with this: Determine resource needs of projects or operations1%
People asked AI for help with this in about 1 in 1,590 conversations, and it got them there 92% of the time.
Still yours: Direct construction or extraction activities1%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI does this: Advise others on business or operational matters1%
AI performed this in about 1 in 290 Copilot conversations and completed it 92% of the time.
2025 to 2035
Ten years from now.
For every 100 of these jobs in 2025, the BLS projects 105 in 2035. Across all US jobs, about 104.
About 285,000 openings a year, from growth and from people who retire or move on.
Nearby
Where your skills travel.
Jobs that share the most work with this one, where AI does less of it.
- Shares 35% of the workFood Service Managers9% AI does, against 16% here+5.8% by 2035 · $69,390 · High school diploma
- Shares 28% of the workFirst-Line Supervisors of Food Preparation and Serving Workers5% AI does, against 16% here+5.4% by 2035 · $44,080 · High school diploma
- Shares 25% of the workMorticians, Undertakers, and Funeral Arrangers10% AI does, against 16% here+3% by 2035 · $55,010 · Associate’s degree
The wire
On the wire.
Nothing filed about this job yet. The latest from the Work front:
How to read this file.
deleAI does this. In US Bing Copilot conversations from January to September 2024, AI itself performed the activity, completed it and made a real difference often enough to count.
+AIAI helps. People brought the activity to AI as their own goal, and it usually got them there.
stetStill yours. It barely shows up in AI use, AI rarely finishes it, or in this job it needs hands.
Shares are weighted by how much each activity matters in the job, using O*NET. Microsoft’s own AI applicability score for this job is 0.11, higher than 36% of jobs.
Doing an activity is not doing a job. The researchers behind this data warn against reading it as job loss, and so do we. It is US data; the shape of the work travels.
Sources: Microsoft Research, Working with AI (2025) · O*NET OnLine, 11-1021 · BLS Employment Projections 2025 to 2035
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