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Cargo and Freight Agents
Lightly edited
AI performs some of this work. Most of it still needs a person. The BLS expects 6.2% more of these jobs by 2035, faster than the 3.5% average.
- Rank
- #223 of 785 jobs, by how much of the work AI does
- US jobs, 2025 to 2035
- +6.2% All jobs: +3.5%
- Median US pay
- $52,260 a year, 2025
- People doing it
- 100,300 in the US, with about 9,000 openings a year
The work, 28 activities
The job description, marked up.
Every activity in this job, the biggest first. Tap a line for the evidence.
- deleAI does this
- +AIAI helps
- stetStill yours
Still yours: Analyze data to improve operations18%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI helps with this: Prepare documentation for contracts, applications, or permits8%
People asked AI for help with this in about 1 in 1,066 conversations, and it got them there 94% of the time.
Still yours: Direct organizational operations, activities, or procedures8%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI does this: Advise others on business or operational matters7%
AI performed this in about 1 in 290 Copilot conversations and completed it 92% of the time.
AI helps with this: Execute financial transactions6%
People asked AI for help with this in about 1 in 1,073 conversations, and it got them there 93% of the time.
AI does this: Examine materials or documentation for accuracy or compliance6%
AI performed this in about 1 in 824 Copilot conversations and completed it 86% of the time.
AI does this: Explain regulations, policies, or procedures5%
AI performed this in about 1 in 84 Copilot conversations and completed it 93% of the time.
Still yours: Negotiate contracts or agreements5%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Monitor operations to ensure adequate performance5%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Maintain operational records5%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI does this: Determine values or prices of goods or services4%
AI performed this in about 1 in 510 Copilot conversations and completed it 92% of the time.
Still yours: Prepare legal or regulatory documents3%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI helps with this: Identify business or organizational opportunities2%
People asked AI for help with this in about 1 in 1,883 conversations, and it got them there 90% of the time.
AI does this: Communicate with others about operational plans or activities2%
AI performed this in about 1 in 354 Copilot conversations and completed it 90% of the time.
AI does this: Maintain current knowledge in area of expertise2%
AI performed this in about 1 in 40 Copilot conversations and completed it 91% of the time.
AI does this: Assist others to access additional services or resources2%
AI performed this in about 1 in 31 Copilot conversations and completed it 88% of the time.
Still yours: Load products, materials, or equipment for transportation or further processing2%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Package objects1%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI does this: Assist individuals with paperwork1%
AI performed this in about 1 in 801 Copilot conversations and completed it 94% of the time.
AI does this: Provide information to guests, clients, or customers1%
AI performed this in about 1 in 9 Copilot conversations and completed it 87% of the time.
AI helps with this: Process digital or online data1%
People asked AI for help with this in about 1 in 202 conversations, and it got them there 81% of the time. In this job the work is hands-on, so AI can only assist.
Still yours: Supervise personnel activities1%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Operate transportation equipment or vehicles1%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Inspect completed work or finished products1%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI helps with this: Inspect characteristics or conditions of materials or products1%
People asked AI for help with this in about 1 in 1,462 conversations, and it got them there 90% of the time.
Still yours: Assemble products or work aids1%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Replenish inventories of materials, equipment, or products1%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Mark materials or objects for identification1%
Barely appears in AI conversations: fewer than 1 in 2,000.
2025 to 2035
Ten years from now.
For every 100 of these jobs in 2025, the BLS projects 106 in 2035. Across all US jobs, about 104.
About 9,000 openings a year, from growth and from people who retire or move on.
Nearby
Where your skills travel.
Jobs that share the most work with this one, where AI does less of it.
- Shares 35% of the workIndustrial Production Managers22% AI does, against 31% here+2.6% by 2035 · $126,060 · Bachelor’s degree
- Shares 33% of the workConstruction and Building Inspectors18% AI does, against 31% here0% by 2035 · $74,690 · High school diploma
- Shares 32% of the workFood Service Managers9% AI does, against 31% here+5.8% by 2035 · $69,390 · High school diploma
The wire
On the wire.
Nothing filed about this job yet. The latest from the Work front:
How to read this file.
deleAI does this. In US Bing Copilot conversations from January to September 2024, AI itself performed the activity, completed it and made a real difference often enough to count.
+AIAI helps. People brought the activity to AI as their own goal, and it usually got them there.
stetStill yours. It barely shows up in AI use, AI rarely finishes it, or in this job it needs hands.
Shares are weighted by how much each activity matters in the job, using O*NET. Microsoft’s own AI applicability score for this job is 0.21, higher than 72% of jobs.
Doing an activity is not doing a job. The researchers behind this data warn against reading it as job loss, and so do we. It is US data; the shape of the work travels.
Sources: Microsoft Research, Working with AI (2025) · O*NET OnLine, 43-5011 · BLS Employment Projections 2025 to 2035
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